As part of our ongoing service improvement, PATMOBILITY has been approved by the
“Buy With Confidence” scheme
which is run and administered by Hampshire County Council.
The scheme performs a detailed audit of each applying company to make sure that the service offered is accurately advertised, performed by qualified CRB checked staff. Also included is a client reference check where several customers are randomly picked and called by the local authority to verify their satisfaction with the audited company. Particular care is taken to ensure that customers have full consumer rights by ensuring the company has a published complaints procedure.
Click here to go to the official “Buy With Confidence” website.for full details
Part of this scheme ensures that customers have an appropriate complaints procedure in the unlikely event of a complaint with our service.
Click here for details of our complaints procedure